Questions and answers

General

How can I become a customer of Nowocoat?

To become a customer with us, you must possess a valid CVR number. You can reach out to our sales team for further information on how to create an account and place your first order. If you have any further questions, you are always welcome to contact our specialists.

Do you supply paint to private customers?

No, Nowocoat Industrial is a manufacturer of surface protection products, including paints, wood preservatives, oils and algae removers. We only sell to companies with a CVR number. If you have any further questions, you are always welcome to contact our specialists.

What customer segments do you supply coatings to?

We develop coating solutions for the professional segment and industry, as well as private label solutions for retailers. We use our knowledge and experience to solve our customers’ challenges and our high level of service to make their daily operations easier and more efficient. If you have any further questions, please feel free to contact our specialists.

How do you ensure the quality of your products?

Quality assurance is a central part of our work and is supported by our certified management systems. Nowocoat is certified according to ISO 9001, ISO 14001, and ISO 28000, covering quality management, environmental management, and security management respectively. If you have any further questions, please feel free to contact our specialists.

What is your company's mission?

Nowocoat’s mission is to develop and manufacture innovative and functional coating solutions that protect surfaces and help extend the lifespan of materials. If you have any further questions, please feel free to contact our specialists.

How do you work with sustainability in your production?

Our sustainability efforts are based on the UN Sustainable Development Goals, where we are certified in relation to Goals 3, 8, and 12. Our work with the Sustainable Development Goals is integrated into our ISO-certified management systems (ISO 9001, ISO 14001, and ISO 28000). If you have any further questions, please feel free to contact our specialists.

How long has Nowocoat been in operation?

Nowocoat has deep roots dating back to 1861 and we proudly carry that legacy forward. Even back then, specialised knowledge and exceptional service made all the difference. If you have any further questions, you are always welcome to contact our specialists.

Where are your production facilities located?

Nowocoat is a Danish manufacturer with an office and production centrally located in Kolding on Staalvej 3, close to the motorway exit Kolding V. If you have any further questions, you are always welcome to contact our specialists.

For professionals

Do you offer technical support or advice during a painting project?

Yes, we provide technical support throughout the project. Our experts can offer advice on everything from selecting a paint to application techniques and problem-solving on site. If you have any further questions, you are always welcome to contact our specialists.

What type of paint is best for outdoor facades?

A beautiful facade starts with high-quality paint that offers UV resistance, water protection, and durability. We have developed the unique NowoFacade Coating, a silicone binder-based paint that combines specialised pigments with micronised marble. This results in an extremely breathable coating that allows steam and moisture to escape from the inside while preventing water and moisture from penetrating the surface. If you have any further questions, you are always welcome to contact our specialists.

What range can I expect per litre of paint?

The range varies depending on the substrate and the type of paint. In general, our paints have excellent range and coverage. Please refer to the technical data sheet for more information. If you have any further questions, you are always welcome to contact our specialists.

Can I get a special colour tint and what is the delivery time?

Yes, we offer special mixing of colours to match specific samples. The delivery time for special mixes is typically 3-5 working days, depending on the order quantity. If you have any further questions, you are always welcome to contact our specialists.

How should paint be best stored to extend its shelf life?

Paint should always be stored in a cool, dry place, away from direct sunlight and frost. It is important to seal the tubs tightly after use to prevent air ingress, which can deteriorate the paint. If you have any further questions, you are always welcome to contact our specialists.

How should paint residues and spills be handled responsibly?

We recommend collecting leftover paint in tightly sealed containers and disposing of them at the local recycling centre. Ensure that spills do not run down drains or sewers, as this can be harmful to the environment. If you have any further questions, you are always welcome to contact our specialists.

What is the longevity of the paint, and how can I guarantee the durability of the painted surface?

Durability varies from five to 30 years, depending on the type of paint, the substrate, and the conditions to which the surface is exposed. To ensure a long service life, the substrate should be thoroughly prepared, and the paint should be applied under optimal weather conditions with the correct number of coats. If you have any further questions, you are always welcome to contact our specialists.

Can your paint be applied with spraying equipment and what do you recommend?

Yes, many of our paints can be applied with spraying equipment. Depending on the task, we recommend using an airless spray system to achieve an even and uniform application. Be sure to adjust the pressure and nozzle for the specific type of paint. If you have any further questions, you are always welcome to contact our specialists.

What colours are Nowocoat's roof paint available in?

We have a wide range of colours available. If you would like to provide your clients with a preview of the finished roof or experiment with different colours, our NowoColor tool is the perfect solution. Upload an image of the customer’s house or project and visualise the possibilities quickly and easily. If you have any further questions, you are always welcome to contact our specialists.

What type of paint is best for painting roofs?

NowoCoat Roof Paint offers a straightforward and effective method to revitalise old roofs. With our Seal & Protect system, the roof is safeguarded against the elements, creating a robust, durable surface that resists weather damage. If you have any further questions, you are always welcome to contact our specialists.

On which roofing materials can your paint be used?

Nowocoat roof paint can be used for fibre cement, concrete, brick and steel roofs. We develop and produce the paint ourselves, enabling us to ensure that our products can be used in all types of climates. If you have any further questions, you are always welcome to contact our specialists.

When is the best time to paint a roof?

The ideal time is during the summer months when the weather is dry and warm. It is essential to paint during a period of at least three consecutive days without rain to allow the paint to dry properly. If you have any further questions, you are always welcome to contact our specialists.

What preparation is needed before painting a roof?

Every successful project begins with thorough preparation. The roof should be cleaned comprehensively with a pressure washer or a stiff brush to eliminate dirt, algae and any loose particles. We have developed particularly effective cleaning products that ensure the surface is completely clean prior to treatment with primer, coating or paint. If you have any further questions, you are always welcome to contact our specialists.

Do I need to use a primer before painting a roof?

Yes, a primer is needed to ensure that the paint adheres correctly and provides an even finish. It also aids in extending the life of the surface. We have a wide range of products for primers and additives that maintain a beautiful surface. If you have any further questions, you are always welcome to contact our specialists.

How does roof paint affect the life of the roof?

NowoCoat Roof Paint offers your clients a cost-effective and environmentally friendly solution. It has the potential to prolong the roof’s lifespan by up to 30 years, thereby deferring the need for a costly roof replacement. If you have any further questions, you are always welcome to contact our specialists.

For private label

What types of products do you offer?

Our range of private label coatings includes solutions for both interior and exterior applications, including paints, wood protection products, specialised cleaning products, and impregnation solutions. If you have any further questions, please feel free to contact our specialists.

What are your minimum quantities?

The minimum order quantity depends on the specific solution. For private label products, we generally recommend production volumes of at least 1,000 litres to achieve the most cost-effective solution. If you have any further questions, please feel free to contact our specialists.

What are your delivery times?

Delivery times depend on the time of year, the size of the order and the destination. Typically, in Denmark, we can deliver ordered goods within 10-15 working days. For international deliveries, it may take a little longer. If you have any further questions, you are always welcome to contact our specialists.

Do you offer custom-developed solutions?

Yes. We develop and customise coating solutions in close collaboration with our customers. This can range from adapting existing products to developing entirely new solutions that match specific market, application, and performance requirements. If you have any further questions, please feel free to contact our specialists.

Do you offer technical support and advice?

Yes, we provide technical support and advice to our customers. Our experts are available to assist with everything from product selection to application methods. If you have any further questions, you are always welcome to contact our specialists.